Shipping & Delivery Policy
Welcome to Sececle, where we strive to provide you with a seamless shopping experience from the moment you place your order to the delivery of your items. Our Shipping & Delivery Policy outlines the processes and timelines involved in getting your purchases to you efficiently and securely.
1. Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
We offer several shipping options to accommodate your needs:
Standard Shipping: Our standard shipping option typically delivers your order within 3-7 business days after processing.
Express Shipping: For faster delivery, we offer express shipping options that deliver your order within 1-3 business days after processing.
3. Shipping Rates
Shipping rates vary depending on the shipping method selected, the destination of the shipment, and the weight of the items in your order. You can view the shipping rates for your order during the checkout process before completing your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your delivery online.
5. International Shipping
We offer international shipping to select destinations. International shipping rates and delivery times may vary depending on the destination country and customs clearance processes. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.
6. Shipping Restrictions
Certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements. If your order contains items that are restricted for shipping, we will notify you and provide alternative options if available.
7. Delivery Issues
In the rare event that you encounter any issues with your delivery, such as delays or damages, please contact our customer service team immediately. We will work diligently to resolve any issues and ensure that you receive your order as quickly and smoothly as possible.
8. Contact Us
If you have any questions or concerns about our Shipping & Delivery Policy, please don’t hesitate to contact us at [email protected]. Our dedicated customer service team is here to assist you and ensure that your shopping experience with us is a positive one.